IRCTC (Indian Railways Catering and Tourism Corporation Limited) has introduced cash-on-delivery for online railway ticket bookings. This is specifically for those users who are hesitant to use credit cards or online payment gateways. The new system will help the passengers to book the ticket online and pay for the tickets when they are delivered at their home.
IRCTC has partnered with Noida based Anduril Technologies for enabling cash on delivery option. The users can avail cash on delivery ticket booking through the website bookmytrain.com and their mobile app. The facility is available in 200 selected cities/towns across India. Cash on delivery is not available for tatkal tickets.
The existing users of IRCTC website can register at bookmytrain.com by entering the OTP verification codes sent to your registered email ID and registered phone number. Once you enter the correct OTP’s, you can start using the website. You can buy tickets through the website as well as view the booking history. You can also create and add passenger list.
Online booking is possible up to 60 days before your planned date of travel. However, on the day booking opens (60 days before scheduled travel) you will not be able to book tickets between 8 AM to 12 AM on Bookmytrain.com. For some special trains this period may be a little less. Cash On Delivery is allowed 5 days prior to the travel.
Bookmytrain.com offers the facility to cancel your ticket as well. The delivery charges are same as IRCTC I-ticket charges, that is Rs.40/- plus service tax per ticket in case of Second Class and Sleeper Class tickets and Rs.60/- plus service tax per ticket in case of tickets of other classes.
The users can add their bank details such as account number and IFSC code so that the amount is refunded to the account in case of a cancellation.
IRCTC is going the eCommerce way in cash on delivery. COD was introduced in India by eCommerce players. The users in India still hesitates to use credit card/debit card online or are afraid of the security risks. There are only 2 crore credit card users as of October 2014. But the numbers are increasing YoY. With RBI guidelines on two-way authentication for credit card transactions over the internet, I hope more users will start using credit cards online.
Source/Image Reference: bookmytrain.com